In this month’s issue we profile Tom Flynn, owner of America’s Cemetery in Hermitage, Pennsylvania, and recipient of this year’s ICCFA Lasting Impact Award. We also show how one funeral home updated its old prep room and discuss how to build customer loyalty.

CALL FOR ENTRIES
We’re looking for the next generation of standout funeral directors.

Do you know a mortuary student who shows special drive and promise? Someone poised to become a leader in the field? If you do, now’s the time to nominate him or her for American Funeral Director’s Ones to Watch.

Honoring The Honor Guards

Honoring The Honor Guards

By Patti Martin Bartsche It’s a moment forever etched in Rich Darby’s mind.  He was at a graveside ceremony for a fallen veteran at Sunset Memorial Park in Danville, Illinois, and it was hot. “I was…

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My Genes Fit Me: Part One

My Genes Fit Me: Part One

By Ann Marie St. George You remember that exact moment when someone told you something and you truly hoped it was an April Fool’s joke? It happened to me on Halloween this past year while…

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Why People Like Jim Price

Why People Like Jim Price

This is an abbreviated version of an article that appears in our March 2018 issue. By Steve Cronin It’s easy to be envious of Jim Price, but it’s tough not to like him. Currently the…

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HR Reality Check: HR Case Study #8

HR Reality Check: HR Case Study #8

This article originally appeared in our December 2017 issue. By Stephanie Ramsey Scenario: David Jackson owns a three-location funeral business in the central United States. He employs more than 20 people. This past summer, David…

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Making You a Priority

Making You a Priority

This is an abbreviated version of an article that originally appeared in our February 2018 issue. By Patti Martin Bartsche From hearing difficult stories daily to frequently being exposed to traumatic details from the people…

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Facebook and the Funeral Profession: What Do the Changes Mean for You?

Facebook and the Funeral Profession: What Do the Changes Mean for You?

By now, most people in the death-care industry know the importance of developing and nurturing relationships with those in the community through social media. But do they know how important? According to a New York…

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To Drive Case Counts Online, Content Is King

To Drive Case Counts Online, Content Is King

This is an abbreviated version of an article that originally appeared in our January 2018 issue of American Funeral Director. By Welton Hong So, you’ve realized the future success of your funeral home requires at…

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The Mightiest Ballad Singer

The Mightiest Ballad Singer

This article originally appeared in our December 2007 issue of American Funeral Director. By Mac McCormick Burl Ives June 14, 1909 - April 14, 1995 His voice was unmistakable as Narrator Sam the Snowman in…

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Funeral Director of the Year

Funeral Director of the Year

This is an abbreviated version of an article that originally appeared in our December 2017 issue of American Funeral Director. by Steve Cronin Even at the lowest point in his life, when he was cashing…

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Growing Up Funeral: Journey Through the Succession Decision

Growing Up Funeral: Journey Through the Succession Decision

This is an abbreviated version of an article that originally appeared in our October 2017 issue of American Funeral Director. By Erin Whitaker For business owners, the question of what is next for your business…

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Funerals of the Famous – John Glenn

Funerals of the Famous – John Glenn

This is an abbreviated version of an article that originally appeared in our February 2017 issue of American Funeral Director. Godspeed John Glenn John Herschel Glenn Jr. July 18, 1921 – Dec. 8, 2016 Throughout…

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